Prime Piano Services

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Russell Gallman - Certified Piano Technician


Dear Fellow Customers, Piano Lovers, Shoppers, and Curious Onlookers -

I am editing this page as of May 23,  2022.   I am currently optimally vaccinated and boosted.  For the moment, I will continue to arrive at the customers' homes wearing an N95-level mask.  I do consider an invitation not to wear a mask.   I am sure that we are all ready for this experience to be finished.  In the future, I do look forward to deleting this tab.

My top most priority has been to protect and improve my personal fitness and wellbeing in order to always be prepared to provide the necessary care to my 90-year-old dad who was recently diagnosed with Stage 2 Parkinson's.  And along my personal ideals, I do my best not to spread harm.

The GDPH Covid-19 website has been accessible for this Omicron wave. For some reason, they turned it off during previous peaks and waves.  No doubt, the CDC will continue updating guidelines for post vax safety measures and vax boosters.  
Since March of 2020, I have accessed many sources, and The Georgia Department of Public Health’s COVID-19 link  has been beneficial to me to keep my finger on the pulse of the Covid impact in the various counties of my service radius.  They are now only updating their public data once per week on Wednesdays.  I encourage folks to take a glance at their site for the current snap shot of our state and local counties:

 Georgia Department of Public Health - COVID-19 Data Streams 

Prior to the vaxes, CDC Guidelines maintained that exposure can happen with people 6 feet and less apart for a total of 15 minutes and more.  I will continue to provide and wear FFP3 or N95 rated masks when in the customers' homes.  Normally, I am alone with the piano after a few minutes of greetings and then a brief time again when complete.  However, if all the family members are fully vaccinated, then I may consider the offer to not wear a mask.

A No Touch Payment Option - I still have a lot of customers who use checks, and that is fine by me.  But some customers prefer a no-touch exchange by using Zelle from their bank.  Once you attach Zelle to your checking, you can look me up by my phone number - (770) 570-0356.    I come up as Russ G. Gallman.  From there, follow the prompts.  The bank will text a 6-digit, no-fraud, security code to enter, then click Send and you are done.  The nice thing about Zelle is that there are no fees involved.  For first time Zelle users, it is only a momentary stretch out of the comfort zone.  It really is quite simple.  Credit cards are welcome for no-touch as well, but please see my Tuning Tab for swipe charge rates.

To visit the official CDC - Public Health Guidance for Community-Related Exposure website for the most current, up to date exposure criteria, please click the link below:

I continue to provide tuning services on Tuesdays, Wednesdays, Fridays, and Saturdays.  I occasionally provide a special request tuning on Mondays.



Customer Actions to Assist Russell 

1.       If anyone in the customer's home or location has colds, influenza, unidentified illness, or has a fever, cough, shortness of breath, body pain, lost sense of smell, COVID toes, or other symptoms related to being COVID-19 compromised, please cancel and reschedule your piano tuning and repair appointment.  Cancellation penalties will be waived for the duration of this pandemic.

2.      Because of prostate issues, Russell will likely need access to a bathroom or powder room.  He will provide his own hand soap and hand towels.

Russell's Actions to Assist the Customer

1.       Russell will be bringing and likely using house slippers for the tuning visit.  

2.       Russell will likely be providing and wearing either N95 or FFP3 rated masks while in your home tuning.   If you are fully vaccinated, he may consider the offer not to wear his mask.

3.       Russell may bring his own hand towel, if the need arises to visit your bathroom.

4.       If Russell contracts any colds, influenza, or has unidentified illness, or he has a fever, cough, shortness of breath, body pain, lost sense of smell, COVID toes, or other symptoms related to being COVID-19 compromised, he will cancel and reschedule the appointment.  And if he is aware of having been exposed to the virus, he will follow CDC guidelines to self-quarantine for observation.  For appointment conflicts, those will be canceled and rescheduled.

5.       Also, note that Russell has an allergic reaction cough from his previous career life in commercial carpentry.  Previous exposure to construction dusts - fiberglass, rock wool, drywall, acoustical, concrete, and asbestos - have left their mark.  Sometimes cooking smoke (i.e - bacon smoke or Indian spices)plug in air freshenersbathroom cleaning agents and products, incense smoke, perfumes, paint and new floor finishes, and fresh cut flowers can irritate and trigger the cough.  In normal times, he would drink water and keep going; however, with COVID our radars perk up around coughing.  If he senses a reaction being triggered (say from a plug-in air freshener), he may go to his vehicle to blow his nose and have a drink of water.

Feedback & Recommendations

Russell welcomes your feedback and recommendations.  This is new territory for all of us.  He is fortunate to have a line of work that makes people smile.  Honoring your health, your family's health, and your personal safe space is a high priority for him. 

Stay safe & vigilant!